Shakti Foods Delivery Info.
At Shakti Foods, we ensure that your favorite natural and healthy products are delivered quickly and safely right to your doorstep. We offer reliable and efficient shipping options to meet your needs, with a commitment to freshness and quality.
Fast & Reliable Shipping:
We partner with Royal mail to provide fast and reliable delivery across the country. Whether you’re ordering our nutritious snacks, organic staples, or wellness products, we guarantee timely delivery, so you can enjoy your Shakti Foods favorites without delay.
Nationwide Coverage:
No matter where you are, Shakti Foods delivers. We provide nationwide shipping to ensure that everyone has access to our wholesome, natural products. From urban centers to remote locations, your health and wellness are just a click away.
You can track you parcel just by click on the here and you have to enter your tracking number.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Satisfaction Guaranteed:
Your satisfaction is our top priority. If there’s any issue with your delivery, our customer service team is ready to assist you promptly, ensuring a seamless experience from order to delivery.
We offer complete customer satisfaction with our 30-day money-back guarantee for our valued customers. You simply need to return the product.
Refund and Returns:
To fully benefit from our refund policy, please ensure that the products are kept in their original condition as much as possible. If the item is destroyed, damaged, or impaired through no fault of your own, you can still receive a full refund, but you will need to provide appropriate evidence.
At Shakti Foods, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not entirely happy with your order, our return policy allows you to return items under the following conditions:
Eligibility for Returns:
- Items must be returned within 30 days of receipt.
- Products should be in their original condition, unopened, and unused to qualify for a full refund.
- If the item has been damaged, destroyed, or impaired through no fault of your own, please provide appropriate evidence to be eligible for a refund.
FAQs
If your order hasn't arrived yet, We are very sorry, please follow these steps to find out its status:
Check Your Confirmation Email: After placing your order, you should have received a confirmation email with a tracking number. Use this tracking number to monitor the progress of your delivery.
Track Your Order: Visit the carrier's website and enter your tracking number to see the latest updates on your delivery. This should give you a clearer idea of where your package is and when it is expected to arrive.
Account Orders Page: If you have a Shakti Foods account, log in and check the 'My Orders' section. Here, you can view the status of your order and any tracking information provided.
Delivery Timeframe: Please ensure that the estimated delivery timeframe has passed. Sometimes, there may be unexpected delays due to weather, high demand, or other factors.
Contact Us: If your order is significantly delayed or the tracking information is unclear, please get in touch with our customer service team. We’re here to help and will work to resolve the issue as quickly as possible.
We appreciate your patience and understanding as we ensure your order reaches you safely.
At Shakti Foods, we strive to deliver your orders as quickly as possible. However, please note that delivery times may be affected by public holidays.
Public Holiday Delays:
- Deliveries may be delayed on or around public holidays, as couriers and postal services may not operate on these days.
- If your order is placed just before a public holiday, there may be a slight delay in dispatching and delivering your items.
Planning Your Orders:
- To avoid any inconvenience, we recommend placing your orders ahead of time if you anticipate needing them around a public holiday. This will help ensure your products arrive when you need them.
Customer Service Availability:
- Our customer service team may also have limited availability during public holidays. However, we will respond to your inquiries as soon as possible once normal operations resume.
We appreciate your understanding and will do our best to minimise any disruptions caused by public holidays. Thank you for choosing Shakti Foods.
- Contact Us: Get in touch with our customer service team to initiate the return process. Please include your order number and the reason for the return.
- Prepare Your Return: Safely pack the items in their original packaging, including any accessories or documentation that came with the product.
- Send the Package: We will provide you with a return address. Please ensure the package is securely sealed and send it via a trackable shipping method.
Refunds:
- Once we receive and inspect the returned items, we will process your refund within 10 business days.
- Refunds will be issued to the original payment method used for the purchase.
- If the value of the product has decreased due to checking its functionality or unpacking, a partial refund may be provided.
Exchanges:
- If you wish to exchange an item, please follow the return process and place a new order for the desired product.
Exceptions:
- Perishable goods, custom orders, and items marked as non-returnable are not eligible for returns.
- Any item not in its original condition, damaged due to misuse, or missing parts not due to our error may not qualify for a refund or exchange.
Contact Us: If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Thank you for choosing Shakti Foods. Your satisfaction is our priority.
At Shakti Foods, we understand the importance of receiving your orders quickly, which is why we offer next-day delivery on selected items. However, next-day delivery may not be available for all orders due to various factors.
Availability:
- Next-day delivery is available for specific products and regions. Please check the availability of this option at checkout.
- Orders must be placed before a certain cut-off time to qualify for next-day delivery. Orders placed after this time will be processed the following business day.
Exclusions:
- Certain products, including bulky items, or those requiring special handling, may not be eligible for next-day delivery.
- Delivery to remote or rural areas may take longer, and next-day delivery may not be an option.
Public Holidays:
- Please note that next-day delivery is not available on public holidays. Orders placed on or before a public holiday will be delivered as soon as possible, typically the next working day.
We aim to provide fast and reliable delivery, and we recommend checking your order details at checkout to confirm the availability of next-day delivery for your purchase.
For most deliveries from Shakti Foods, a signature is not required. However, there are a few exceptions:
Signature Requirements:
- High-Value Orders: For orders of high value or certain items, a signature may be required to ensure safe delivery.
- Courier Policies: Some couriers may have their own policies requiring a signature for delivery.
If You Are Not Available:
- If a signature is required and you are not available to sign, the courier will typically leave a card with instructions on how to reschedule delivery or collect the package from a local delivery depot.
Alternative Options:
- You can also provide delivery instructions at checkout to authorise the courier to leave the package in a safe place if you are not home.
We recommend checking the delivery details provided by your courier for specific information related to your order. If you have any questions or need further assistance, please contact our customer service team.